This week in Customer Care

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New on the Customer Care website

Product Installation Information

Bioactivity Databases - Release Information: updated for RTECS 2007.3
Chemical Sourcing Databases - Release Information: updated for MDL Available Chemicals Directory 2007.3 and MDL Chemical Products Information File 2007.3
CrossFire and MDL Patent Chemistry Database - Release Information: updated for MDL Patent Chemistry Database PA070301

Current Database Releases

Other Important News

	Have you attended a free Technical Webinar offered by MDL Customer Care?
	MDL eService for online submission of Service Requests
	MDL Customer Care in Japan will be closed on September 17 and September 24
	Planned Elsevier MDL system outages

Have you attended a free Technical Webinar offered by MDL Customer Care?
Webinars (web based seminars) presented by MDL Customer Care are a great way to learn more about how to make the most of your MDL Software and Databases. These webinars, presented by our product experts in MDL Customer Care, have a technical focus and cover topics such as administration, use, and extension of your MDL products. We understand that your time is limited so a typical webinar will usually last only an hour and will be very focused on a particular topic of interest. Check back often as we are adding new webinars monthly. View Current Webinar Schedule
MDL eService for online submission of Service Requests
MDL eService is now available for submitting, tracking, and reviewing your Service Requests. Submit new service requests Update existing service requests View updates from MDL for your service requests Review old service requests from you and others at your company Provide feedback to MDL Customer Care
MDL Customer Care in Japan will be closed on September 17 and September 24
MDL Customer Care in Japan will be closed on September 17 and September 24, 2007 due to a national holiday.
Planned Elsevier MDL system outages
DiscoveryGate - No system outages are anticipated this week www.mdl.com - No system outages are anticipated this week

Please contact your local Customer Care center with any questions or comments.

Technical Seminars

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