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Location: International - Switzerland
Job Title: Content Product Specialist
Job Code: #0147
Last Updated: 09-Jul-2001

Description:

As part of the European Technical Skill Center, you will be a member of a European-wide support team, responsible for providing technical support and training to MDL customers, focusing on the Content (databases) products. You will use your technical and scientific expertise to support sales of MDL products, via presentations and demonstrations, application development and technical discussion with prospects and customers. This will also include telephone support, on-site installations and technical meetings, as part of second-line support for Hotline users. Some travel to customer sites within the UK, Europe, and Scandinavia is expected.

Responsibilities:

  • Provide in-depth technical and sales support on MDL Content products

  • Help Sales Qualifications process by installation of MDL products for production use and/or evaluations process

  • Technical discussions with IT specialists/scientists regarding the positioning, value, benefits features and use of MDL solutions and technologies

  • Development and delivery of demonstrations/proof of concept applications and prototypes to support the qualification/sales process

  • Discussion/demonstrations with end-suer scientists to understand workflow requirements and position of MDL products within the workflow

Minimum Requirements:

  • The equivalent of a 4-year degree in scientific discipline (i.e. Biology, Biochemistry, Chemistry)

  • The ability and desire to work with a variety of people to implement a solution

  • Excellent written/verbal communication and presentations skills

  • Experience using scientific computer applications

  • Demonstrable experience of modern programming languages, e.g. VB, Java, etc.

  • Practical experience in pharmaceutical/agrochemical research and/or substantial knowledge of research discovery processes

  • Demonstrable experience with relational database systems such as Oracle

Desired Requirements:

  • Practical and demonstrable experience with informatics tools and databases in research process

  • Experience with Unix and/or Open VMS and/or NT server operating systems

  • Expertise with internet/web technologies

  • Proven experience in support environment

Contact:

    To apply for a position at MDL, please send your Curriculum Vitae with a cover letter specifying the position and job code to, Attention: Human Resources,

    E-mail: cbryois@mdli.com
    Fax: +41 21 601 20 56
    Mail: MDL Information Systems, Inc. AG
    Boulevard de Grancy 11
    1006 Lausanne
    Switzerland

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